What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way (for example, mp3 and WAV demos through the demo submission page. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How Do We Collect Information?

When you submit a demo through our website, as part of the process, we collect personal information you give us such as your name, address, social media links and email address. Your personal information will be used for the specific reasons stated below only.

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Why Do We Collect This Information?

We collect such Non-personal and Personal Information for the following purposes:

 

• To provide direct feedback and responses on demos submissions and messages.

• To provide our Users with ongoing assistance.

• To be able to contact our Visitors and Users with general or personalised notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

• To comply with any applicable laws and regulations.

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How Do We Store, Use, Share and Disclose Your Information?

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us receive music submissions and requests. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

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How Do We Communicate With Our Site Visitors & Submissions?

We may contact you to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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How Can You Withdraw Your Consent?

If you don’t want us to process your data anymore, please contact us at lewis@cheerfulmusic.co.uk or send us mail to: Building 3, Chiswick Business Park, 566 Chiswick High Rd., Chiswick, London W4 5YA.

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Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions & Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at lewis@cheerfulmusic.co.uk or send us mail to: Building 3, Chiswick Business Park, 566 Chiswick High Rd., Chiswick, London W4 5YA.